The purpose of this personal data protection policy is to inform the user of the application on how personal data is used by istarii, and to help the user understand how we protect the data we receive. We therefore invite you to read this personal data protection policy carefully.
The existence of a privacy charter underscores istarii’s commitment to privacy. This commitment applies to the way istarii collects, uses, transfers and retains personal data of its actual or potential customers and users.
2. Collection and use of personal data
Personal data are data that uniquely identify or contact a person.
What personal data do we collect?
Commercial management: prospecting / customers:
When an individual requests a quote or a contract is established for the development of an application, we process this data in accordance with the DPMR.
When a user transmits information through the use of an application, we may collect a series of information, encoded by the user, which may include: surname, first name, home and mobile phone number, e-mail address, location and possibly a delivery address.
In addition, we automatically receive and store technical information from the user’s smartphone or tablet when the user uses the application.
Use of personal data
The data collected allows us to:
Personalize your experience and meet your individual needs
Improve our mobile application
Improve customer service and your support needs
Contact you by e-mail
Administering a contest, promotion or survey
In the vast majority of cases, we collect personal data directly from the persons concerned. However, we sometimes receive data from other companies or third parties. As with the other personal data we collect, this data is used exclusively in accordance with the provisions of the law on the protection of privacy, this Charter and in accordance with the terms agreed with these third parties. It is of course understood that in this case, no promotional action may be carried out without prior information of the interested parties.
3. Disclosure to third parties
Personal data is not shared with third parties for marketing purposes but only to provide and improve istarii’s services.
In any case, the interested parties will be informed whenever a third party company asks to use their personal data for direct marketing purposes, so that the interested parties can decide to accept or refuse the use of their data by a third party. When we share personal data with partners and/or service providers, istarii requires them to agree to respect our charter, to protect the data and not to use it for their own account. The services provided by third parties can concern the sending of mail to our customers, the management of customer data, the evaluation of the interest of the customers for a product, the realization of satisfaction surveys, …
istarii may also share personal data with other financial companies for the proper execution of the contract or when the customer’s interest so requires, in accordance with the legal provisions. Finally, istarii may be required by law, in the context of legal proceedings or at the request of public authorities, to disclose personal data.
4. Protection of personal data
istarii takes administrative, technical and physical precautions to protect personal data against loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Integrity, storage and access to personal data
istarii ensures that it maintains and preserves the integrity and accuracy of the personal data in its possession. Interested parties may have access to their data and rectify them, in accordance with the legislation in force.
The security of our data, including customer data, is important to istarii. We implement a variety of security measures to preserve the safety of your personal information. We use encryption to protect sensitive information transmitted online. Only employees who need to perform a specific job are granted access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment. Our information is hosted on “GDRP compliant” servers.
Protecting your privacy
Company-wide Commitment. istarii has communicated this commitment to all of its employees in order to maintain the confidentiality and integrity of its data.